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maximum y.i.e.l.d. performance technology

Comfort Advisor

Yielding Infinite Excellence throughLearning & Development

maximize your y.i.e.l.d.

[Click on any of the course names for modules and course details.]

General32

The e-Comfort Best Match System Guide Series. ↴

Modules

Module 1 - The Purpose of a Presentation

Module 2 - Introduction, Table of Contents, Bouncing Smile

Module 3 -What’s Important to You - Investment Grid Slides

Module 4 - The Company You Choose, About Our Company, Safe Shield

Module 5 -National Buying Power - The Talk of the Town

Module 6 -How Does It All Work - Air Conditioning Overview

Module 7 -The Four Benchmarks of an Obsolete System - Is Your System Obsolete

Module 8 - The Most Important day - Top-Tech Certified Pro

Module 9 - You Are Protected - Warranty Guarantee

Module 10 - Any Reason Other Than Money, 3 Categories, What’s Important to You

Module 11 - Complete Presentation of the e-Comfort Best Match System

Course Description

The course description would go here and include details about this course and the benefits of taking the course. The course description would go here and include details about this course and the benefits of taking the course. The course description would go here and include details about this course and the benefits of taking the course. The course description would go here and include details about this course and the benefits of taking the course.

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner, manager, or employee for the life of your Membership.

Member Investment

Online: $X,XXX per person – included at no charge with your Membership.

Classroom: $X,XXX per person – Member cost – Voucher eligible.

Yes! Finance It. ↴

Modules

Module 1 - Financing Truths

Module 2 - What's Your Budget

Module 3 - Get Everything You Need and Desire

Module 4 - Avoid A Financing Crash and Burn

Module 5 -Financing Terms and Definitions

Module 6 - I Can't Afford It!

Module 7 - I Want To Wait

Module 8 - I Might Be Selling My House

Module 9 - I Might Get Laid Off

Module 10 - I Don't Like Using Financing

Course Description

The course description would go here and include details about this corse and the benefits of taking the course. The course description would go here and include details about this corse and the benefits of taking the course. The course description would go here and include details about this corse and the benefits of taking the course. The course description would go here and include details about this corse and the benefits of taking the course.

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

Client Comfort Review. ↴

Modules

Module 1 - Unlocking the Key to Comfort Needs Analysis Section

Module 2 - What prompted you to consider replacing your system now?

Module 3 - Mining for Comfort

Module 4 - The I might be moving Smokescreen

Module 5 - Smoking out the Budget

Module 6 - Show me the Money

Course Description

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

Engineering Analysis. ↴

Modules

Module 1- Introduction

Module 2- The Right Tools

Module 3 - Measuring Conditioned Space

Module 4 - Measuring Unconditioned Space

Module 5- - Heat Gain/Heat Loss Load Calculation

Module 6 - Utility Overpayment Calculation

Course Description

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

Question your way Straight into Success. ↴

Modules

Question Your Way - Module 1

Question Your Way - Module 2

Question Your Way - Module 3

Question Your Way - Module 4

Bonus - The handshake Shakedown

Question Your Way - Final Exam

Course Description

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

Indoor Air Quality Sales Training. ↴

Modules

Module 1: Why is IAQ Important

Module 2: Common Contributing Factors to IAQ

Module 3: Three Phases of Indoor Pollution

Module 4: Particles

Module 5: Germs and Surface Contaminants

Module 6: VOC's and Odors

Module 7: IAQ Package Solutions

Course Description

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

Perfect Etiquette: Become a Model Citizen on the Telephone. ↴

Modules

Perfect Etiquette Introduction

Module 1 - Hello, It’s Me: Answering the Call

Module 2 - You Are What They Hear: Number of Rings

Module 3 - Time to Couch the Slouch: The Positives of Proper Posture

Module 4 - Be a Smooth Operator: Master the Tone of Your Voice

Module 5 - Pleasingly Placing a Caller on Hold

Module 6 - Hold Up Wait A Minute: Reducing Caller Hold Times

Module 7 - The Do's & Don'ts of Transferring Calls

Module 8 - Rikki Don't Lose That Number: Taking a Complete Message

Module 9 - Screening Calls: Avoid the Spiderweb

Module 10 - Here's My Number Call Me Maybe: Leaving a Wow Voicemail

Module 11 - Loud Noises to Avoid While on the Phone

Module 12 - You Used to Call Me on My Cell Phone: Etiquette Bling

Final Exam: Perfect Etiquette

Course Description

Who should attend

All employees, managers or other team members who answer inbound calls or other points of customer contact

Course options

This course is available online or via live classroom training.

Maximum Yield results

This course will produce the highest Maximum Yield results when combined with Dispatcher, Office Manager and General Manager.

Lifetime Strategic Mentoring

This course includes personalized one-on-one Maximum Yield Strategic Mentoring for every owner or manager for the life of your Membership.

Member Investment

Online: $X,XXX per person

Classroom: $X,XXX per person

maximum y.i.e.l.d. solutions for every aspect of your hvac business.

Achieving your company’s full potential is all about maximizing your yield. Maximum Y.I.E.L.D. Performance Technology learning systems are the most specific, targeted, professional, and results-generating courses in the industry. These are time-tested and proven systems to help you and your entire team realize their full potential. Your company, and all its employees are interconnected. Your company’s success – and your personal success, are perpetually linked to your ability to maximize every department, and employees, yield. Having the greatest technicians means very little if your call center and dispatching teams fall short. Or, if your installation teams are sent to a job without all the equipment and installation support materials to get the job done efficiently. It’s all connected. It’s been said every business is only as strong as its weakest link. Where are your weak links? Are you ready to maximize your yield? Get started today and put your company on the fast-track towards a more successful and rewarding future.

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